PRIVACY POLICY
Last Updated: August 12, 2026
The League of Green Crest (TLGC) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or contact us.
1. INFORMATION WE COLLECT
We may collect the following information:
• Full name
• Mobile number
• Email address
• Billing and delivery address
• Order and transaction details
• Account login information
• Messages sent through our website or WhatsApp
• Device, browser, IP address, and website usage information
2. HOW WE USE YOUR INFORMATION
We may use your information to:
• Process and deliver your orders
• Confirm payments and transactions
• Provide order tracking and customer support
• Contact you about your order
• Manage returns, exchanges, and refunds
• Improve our website, products, and services
• Prevent fraud, misuse, and unauthorized activity
• Send promotional offers with your permission
• Meet applicable legal and regulatory requirements
3. PAYMENT INFORMATION
Payments may be processed through third-party payment service providers. TLGC does not intentionally store complete card, mobile banking PIN, OTP, or other sensitive payment credentials on its website.
Never share your password, PIN, or OTP with anyone claiming to represent TLGC.
4. SHARING YOUR INFORMATION
We may share necessary information with trusted service providers, including:
• Courier and delivery partners
• Payment service providers
• Website hosting and technical service providers
• Customer-support and communication providers
• Government or legal authorities when required
We do not sell or rent customers’ personal information to third parties.
5. COOKIES
Our website may use cookies and similar technologies to remember customer preferences, maintain shopping-cart functionality, understand website usage, and improve the shopping experience.
You may disable cookies through your browser settings. However, some website features may not work correctly afterward.
6. DATA SECURITY
We use reasonable administrative and technical measures to protect personal information. However, no online platform or electronic transmission method is completely secure, and absolute security cannot be guaranteed.
7. DATA RETENTION
We retain personal information only for as long as reasonably necessary to process orders, provide support, maintain business records, prevent fraud, and meet applicable obligations.
8. CUSTOMER RIGHTS
Customers may contact us to request:
• Access to their personal information
• Correction of inaccurate information
• Deletion of eligible information
• Withdrawal from promotional communications
• Information about how their data is being used
Some information may need to be retained for order records, fraud prevention, dispute resolution, or other legitimate purposes.
9. THIRD-PARTY LINKS
Our website may include links to third-party websites or services. TLGC is not responsible for the privacy practices, content, or security of those external services.
10. CHILDREN’S PRIVACY
Our website is not intentionally designed to collect personal information from children without the involvement or consent of a parent or legal guardian.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy when our services or practices change. The revised policy will be published on this page with an updated effective date.
12. CONTACT US
For questions, corrections, or privacy-related requests, please contact:
The League of Green Crest (TLGC)
Website: https://tlgcbd.com
Hotline/WhatsApp: 01964629791
Email: alifsabujhassain@gmail.com
Location: Bangladesh